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Crawford Technologies Inc. |
Crawford Technologies is an award-winning, global
provider of high-value solutions and services that
helps enterprises optimize and improve the secure
and accessible delivery, presentment and storage of
high-volume customer communications/documents.
The company has helped over 2,000 organizations
around the world reduce costs, simplify processes,
and streamline mission-critical document production
such as bills and statements across all channels and
in all formats.
Crawford Technologies’ suite of software solutions
and services enable organizations to meet their
customers’ rigorous demands for instantaneous
access to information, irrespective of current, legacy
or future standards in infrastructure or document
output. Expert document business knowledge,
coupled with exceptional customer support, helps
clients meet their operational, service, marketing,
legal and compliance requirements. This includes:
print formats for laser and inkjet printers; digital
formats like PDF, HTML and XML for online
presentation; as well as accessible document formats
for the blind and partially sighted in Braille, Large
Print, PDF/UA, responsive HTML, Audio and E-text.
For over 25 years, Crawford Technologies has grown
and expanded its solutions offerings in the Enterprise
Output Management (EOM), Enterprise Content
Management (ECM) and Archive markets to become
the leading provider of Enterprise Communications
Processing (ECP). The company’s open architecture
and leading pre- and post-sales service and support
have resulted in a world-class customer satisfaction,
Net Promoter score of +73
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| Company URL: http://www.crawfordtech.com | Address: 60 St Clair Avenue West, Ste. 1002, Toronto, Ontario M4T 1N5 |
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PRO Conductor |
PRO Conductor is a highly configurable and
easy-to-use component used to automate
workflows for creating, monitoring, and
managing the production and output of
customer communication. It is designed to
easily integrate with other software systems
and hardware. It is the central, comprehensive
component needed to orchestrate production
workflows for customer communications and
documents. As organizations and customer
communications evolve, PRO Conductor can be
extended and enhanced to accommodate the
addition of new business systems and
applications or decommissioning legacy
solutions.
PRO Conductors real-time web interface
provides GUI-based reporting and job tracking.
It is the first Automated Document Factory
(ADF) solution to incorporate AI-based Rapid
onboarding and Low-Code design to enable
faster more accurate application deployment.
PRO Conductor optimizes workflows, drives
results, and delivers highly personalized
customer experiences through a web-based
Dashboard Tracking & real time reporting
interface. It integrates into your Enterprise
Communications Processing (ECP)
environment, with low-code tools providing
real-time insights, from document composition
to deliver across multiple sites, systems, and
processes.
Last Updated: 12/19/23 |
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